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APPLE ID password

ive changed my apple ID password and it’s still saying the password is wrong, but i’ve already changed it so im really not sure what the issue is?

iPhone 11, iOS 15

Posted on Dec 28, 2021 9:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2021 8:30 PM

Hi emilylunavil,

Welcome to the Apple Community.


Wondering if the old password still works, if so, try changing it again....

or

what the error message actually says, (and whether this issue is when you try to sin in ?)

Eg: - "Inactive" Apple ID/Account ?

or maybe "Verification Failed / This Apple ID is not active ?


If so, Contact Apple Support for help

There is a "Get Support" link to Apple at top right on this discussion page.

or

Apple phone numbers around the world

https://support.apple.com/en-us/HT201232

or

Apple ID Support Page:

https://support.apple.com/en-au/apple-id

__________________________________________________________________

Else ... if this is not a sign-in issue ...

You may just need to change to the new password in apps like FaceTime, Messaes etc for it to work ok there?


You might want to follow the steps in this article to update your sign-in information with any Apple services that you're using.


What to do after you change your Apple ID or password:

https://support.apple.com/en-au/HT204071


Hope this helps :-)

1 reply
Question marked as Top-ranking reply

Dec 28, 2021 8:30 PM in response to emilylunavil

Hi emilylunavil,

Welcome to the Apple Community.


Wondering if the old password still works, if so, try changing it again....

or

what the error message actually says, (and whether this issue is when you try to sin in ?)

Eg: - "Inactive" Apple ID/Account ?

or maybe "Verification Failed / This Apple ID is not active ?


If so, Contact Apple Support for help

There is a "Get Support" link to Apple at top right on this discussion page.

or

Apple phone numbers around the world

https://support.apple.com/en-us/HT201232

or

Apple ID Support Page:

https://support.apple.com/en-au/apple-id

__________________________________________________________________

Else ... if this is not a sign-in issue ...

You may just need to change to the new password in apps like FaceTime, Messaes etc for it to work ok there?


You might want to follow the steps in this article to update your sign-in information with any Apple services that you're using.


What to do after you change your Apple ID or password:

https://support.apple.com/en-au/HT204071


Hope this helps :-)

APPLE ID password

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