You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone can’t get ios15:2

My phone can’t get 15:2ios

Posted on Dec 25, 2021 8:33 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 8:34 PM

What do you see on your screen when you attempt to update your iPhone over a Wi-Fi Network?

Meanwhile, Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network.

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • Ensure that you do not have a beta profile installed from a previous version
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

1 reply
Question marked as Top-ranking reply

Dec 25, 2021 8:34 PM in response to maryrose81

What do you see on your screen when you attempt to update your iPhone over a Wi-Fi Network?

Meanwhile, Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network.

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • Ensure that you do not have a beta profile installed from a previous version
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

My phone can’t get ios15:2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.