You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 Pro gets hot whenever it is in used, even for normal internet browsing. Anyone experiencing this?

My iPhone 13 pro gets hot whenever I am using it, even for normal internet browsing, answering calls. Any one having this problem as well?

iPhone 13 Pro, iOS 15

Posted on Dec 23, 2021 9:46 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2021 9:50 PM

XHwa Said:

"iPhone 13 Pro gets hot whenever it is in used, even for normal internet browsing. Anyone experiencing this?"

-------


No. I am not experiencing this. However, did you just install an update? If so, it may be a bug.


Clear space to avoid overheating....

Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


C. Clear "Other" (Applies to iPhone):

Clear the storage named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

3 replies
Question marked as Top-ranking reply

Dec 23, 2021 9:50 PM in response to XHwa

XHwa Said:

"iPhone 13 Pro gets hot whenever it is in used, even for normal internet browsing. Anyone experiencing this?"

-------


No. I am not experiencing this. However, did you just install an update? If so, it may be a bug.


Clear space to avoid overheating....

Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


C. Clear "Other" (Applies to iPhone):

Clear the storage named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

Dec 27, 2021 7:07 AM in response to XHwa

XHwa Said:

“Basically the phone gets warm even after few minutes of normal use. Any idea for this?”

———-


Perhaps this is a Faulty Device?:

How old is this iPhone? Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.

  • Apple Contact Us:

--- Contact Us - Choose Locations

--- Proceed from there as Necessary

NOTE: Due to the Coronavirus Pandemic, calls are taking a bit longer to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

iPhone 13 Pro gets hot whenever it is in used, even for normal internet browsing. Anyone experiencing this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.