New playlists created in iTunes or the Nano will not shuffle
I have a PC running iTunes 12.12.2.2 syncing with a Nano 5th generation (A1320) and any new playlist I create in iTunes or on directly on the nano (software ver 1.0.2 which iTunes reports is the most recent) will not shuffle.
I have tried creating playlists on the Nano using on the go playlist function (saving playlist when done) as well from within iTunes then syncing to the Nano.
At the top of the playlist is the Shuffle button & when I use the click wheel to select shuffle, the first song plays and shows song 1 of 1.
Previously created playlists start playing a random song showing 1 of x as appropriate for that playlist.
Thank you for your help,
tmfdia