ipad is asking for a 6 digit code that I never set up

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ipad is asking for a 6 digit code that I never set up

My ipad is asking for a 6 digit code and I never set one up. It may have happened after the latest update (15) but I am not sure.

iPad Air 2, iOS 12

Posted on Dec 11, 2021 9:35 AM

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Answer 1

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Custer106 Author

Level 1

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Dec 11, 2021 10:18 AM in response to ChrisJ4203

I never created a six digit passcode. Passcode that we have used for years does not work and it is only four digits. The screen showed up after a reboot, maybe after an update? Not sure what happened before appeared

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Answer 2

ChrisJ4203

Level 10

230,672 points

Dec 11, 2021 9:50 AM in response to Custer106

A passcode cannot be set by the phone itself. It requires you to enter a number sequence, and then you have to verify it by entering it again. Are you sure it is not asking you to create one when you updated? If you created one and cannot remember it, then you will need to restore the iPhone to remove it. See the instructions here, If you forgot your iPad passcode - Apple Support

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ipad is asking for a 6 digit code that I never set up

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