music app not adding new songs

Question

Level 1

4 points

music app not adding new songs

I’ve always downloaded mp3 files onto my Mac and they always show directly in my itunes app and start playing straight away. However, they are no longer showing in the app and I can no longer import new files into it. Can anyone help me with this please?

ive already verifiedthat the files are not corrupt and Ive tried all methods of adding the songs to the app, for some reason nothing works however when i click on the mp3 file to preview it it does play, something seems to be very fishy with this

Mac mini, macOS 12.0

Posted on Dec 8, 2021 8:43 AM

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Answer 1

brbo

Level 8

35,891 points

Dec 8, 2021 9:19 PM in response to elarjay

Thank you for your reply, and for providing clearer info. on what you need.

Wondering in which app on your Mac your mp3's are not playing.

The Apple Music app should read the contents of your iTunes library ok.

Or

You might want to try opening your mp3's in the Mac QuickTime app, and see if they play ok there ?

Sorry you didn't find Apple support's articles helpful.

They can help us understand the recent changes, and get familiar with them.

We are all Apple users here, like yourself, doing what we can to help troubleshoot.

Mac mini also have a Support site, if that's any help:

https://support.apple.com/mac/mac-mini

All the best :-)

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Answer 2

brbo

Level 8

35,891 points

Dec 8, 2021 9:29 PM in response to elarjay

Try going to music.apple.com

"Play songs from your library in Apple Music on the web"

Find the songs you want to play in your music library, then use the controls in Apple Music on the web to shuffle or repeat songs, adjust the volume and more.

At music.apple.com , do any of the following to find music in your music library:

- Find a specific song or album: Click any option under Library in the sidebar on the left. For example, click Albums to see all the albums in your library.
- Choose a playlist: Select a playlist under Playlist in the sidebar on the left.
- Search your music library: See Search for music.

Move the pointer over an item (such as a song or album), then click the Play button .
Do any of the following:

Above is from this Apple support article:

https://support.apple.com/en-au/guide/music-web/apdm5cce24ab/web

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Answer 3

elarjay Author

Level 1

4 points

Dec 9, 2021 4:36 AM in response to brbo

Yet ur still not addressing the subject....

@BRBO - U R NOT HELPFUL AT ALL.....

and just for everyone else who has had the same issue or similar one, here is one solution...

Force quit app.... Clear cache.... Uninstall it.... Restart Mac.... Re Install app.... (this did the trick for me)

Hope this works for anyone else a similar issue

🙏🙌

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Answer 4

brbo

Level 8

35,891 points

Dec 8, 2021 7:16 PM in response to elarjay

Hi elarjay,

Welcome to the Apple Community.

Seems your iTunes Library is now available for you in Apple Music.

You would need to subscribe if you want to download new songs

OR

Apple support have articles online (links below) that may be helpful.

Buy music from the iTunes Store

If you don't subscribe to Apple Music, or want to purchase a song or album, you can buy music from the iTunes Store.

https://support.apple.com/en-au/HT211330

What happened to iTunes?

https://support.apple.com/en-us/HT210200

Add and download music from Apple Music:

https://support.apple.com/en-au/HT204839

Redownload music

Learn how to redownload music that you purchased from the iTunes Store.

https://support.apple.com/en-au/HT211816

More info:

Apple Music Support website:

https://support.apple.com/music

Hope this helps :-)

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Answer 5

elarjay Author

Level 1

4 points

Dec 8, 2021 7:21 PM in response to brbo

I am not talking bout downloading thru itunes.... i am talking about a song i have in my computer already.... and when i click it to play is not playing... u should read the info I sent first rather than provide a scripted answer which does not even touch on the actual issue

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Answer 6

elarjay Author

Level 1

4 points

Dec 8, 2021 9:24 PM in response to brbo

As I previously stated, they are valid files, they play in quicktime and other apps, unfortunately they r not playing on the music app, not by dragging n dropping, not by adding them ro the library, because they dont even want to add, not by adding them to the music directory... so im not sure why, but there is a glitch somewhere because when i go to the file in the finder and hit preview it plays the music, but it plays it on the finder preview, on quicktime on other music apps, however on the apple music app it is not playing it is not adding the files, it is not doing anything

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Answer 7

elarjay Author

Level 1

4 points

Dec 8, 2021 9:33 PM in response to brbo

U r turthfully not helpful at all.... im asking for help to get it to work on the app and ur asking me to go thru the web and play it from the web.... i do not think u should be providing anyone answers if ur not even understanding what is being asked and u seem to have no technical expertise.... i am not asking for a workaround i asked for help in fixing the glitch.... 👎👎👎

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