My Iphone 11 will not shut down and I cannot open apps

Can anyone help me! I cannot open any apps and my iPhone 11 will not shut down.

Posted on Dec 7, 2021 3:16 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Dec 7, 2021 3:19 PM

Try a forced restart and the see if you can shut down if needed.


Quickly press and release the volume up button

Quickly press and release the volume down button

Press and hold the side button until the Apple logo appears on the screen

Let go of the button and let the phone completely restart.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Dec 7, 2021 3:19 PM in response to Pazmania59

Try a forced restart and the see if you can shut down if needed.


Quickly press and release the volume up button

Quickly press and release the volume down button

Press and hold the side button until the Apple logo appears on the screen

Let go of the button and let the phone completely restart.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Iphone 11 will not shut down and I cannot open apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.