iPod

Question

Level 1

4 points

iPod

Ive' done all the restore options on Apple websites. Still tells me error 9 and can't be restored. What's next? I can't get it to respond and not sure what model it is. I think a ipod touch 5.

iPod Touch (5th Gen)

Posted on Nov 30, 2021 7:32 AM

Reply

Answer 1

Top-ranking reply

Niel

Level 10

734,765 points

Nov 30, 2021 7:37 AM in response to mousebg1

Click here, and if needed, on the 'contact us' link in the article.

(208915)

Reply

Answer 2

mousebg1 Author

Level 1

4 points

Nov 30, 2021 7:46 AM in response to Niel

Did all of the things you just sent me. The only thing I can get my ipod to do is show a usb symbol of the screen with an arrow pointing to itunes logo. I cannot find an update screen. I have tried to restore following all the steps. I think maybe it is dead.

Reply

Answer 3

Niel

Level 10

734,765 points

Nov 30, 2021 7:51 AM in response to mousebg1

Use the link mentioned above to contact Apple Support.

(208917)

Reply

iPod

Similar questions