Predictive text missing for just one non Apple application

I am running a 3rd party application, for which predictive text worked fine for the last year. However, for this app (which I have also deleted and re-installed), no longer shows the predictive information when the keyboard is active. I seem to remember that I inadvertently might have "swiped it away" when entering data one day (although I am not 100% sure), but regardless, I cannot get it to re-appear permanently for this app. I should note that I can get it to temporarily appear by holding my finger on the letter I would like to have it use for the predictive function, but then it immediately disappears once a choice is made, never to re-appear. Any thoughts?

iPhone XS

Posted on Nov 29, 2021 8:47 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Nov 30, 2021 8:37 AM

Hi there jamesborr,


We understand you're not seeing predictive text in one third-party app on your iPhone.


While the title doesn't mention this issue, these steps may help resolve it: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If the issue persists only with this app, reach out to the app developer: How to contact an app developer


Regards.

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Question marked as ⚠️ Top-ranking reply

Nov 30, 2021 8:37 AM in response to jamesborr

Hi there jamesborr,


We understand you're not seeing predictive text in one third-party app on your iPhone.


While the title doesn't mention this issue, these steps may help resolve it: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If the issue persists only with this app, reach out to the app developer: How to contact an app developer


Regards.

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Nov 30, 2021 11:31 AM in response to Erica_S1

Thanks for the prompt reply. I have already tried all of the troubleshooting techniques pointed out in the above referenced note (including un-installing and re-installing the app) to no avail. Therefore, I have reached out to the app developer for additional assistance.

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Predictive text missing for just one non Apple application

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