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jayzron Author

Level 1

4 points

iMessage turning black

Hello for the past few days every so often the iMessage app will become black and I can not access the app. I have tried turning the phone on and off again and it is not resolved. It is an iPhone 13 pro on iOS 15.1.1

Posted on Nov 21, 2021 11:15 PM

Top-ranking reply

ChanLynch

Level 4

1,193 points

Posted on Nov 21, 2021 11:34 PM

If you iPhone is up to date and your still experiencing this issue

This seems more like a software issue...

Try these steps:

Force Restart
Connect to a good wifi connection - turn off iMessage and turn back on
Turn off messages in iCloud - settings > name > iCloud > messages (turn off and back on)
Restore Device to factory settings. (do not restore from backup) https://support.apple.com/en-us/HT201252

If issue still persist > contact Apple Support 1-800-MY-APPLE

Hope this helps ;)

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iMessage turning black

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