itunes browse not working on pc

Others have reported similar problems in Windows 7 and 8, which are no longer officially supported by Apple for iTunes. You might want to consider upgrading to Windows 10 if you're not yet running it. As a workaround you should be able to use https://music.apple.com/ to browse for new content.

tt2

I'm having the same issues as others.

That is a real LAME fix for paying customers with a subscription for years now. There are other subscriptions out there and if this doesn't get fixed by iTunes, i believe it is time to find another service.

In other words YOU (APPLE) are telling your customer to spend money to upgrade our system that is working fine ohter than with your product.

I hope i get a better answer than what you gave to the last couple of customers.

I prefer Windoes 7 over Windows 10 and I'm not ready to spend $140 dollars to fix something that wrks fine, EXCEPT FOR YOUR PRODUCT. I guess Apple doesn't have a tech that can figure out the problem and fix it to work on all platforms and apps????? VERY SORRY TECH SUPPORT if that is the answer

Love iTunes but if it time to move to another platform, so be it.

traxterhitlist wrote:

That is a real LAME fix for paying customers with a subscription for years now. < .... > I guess Apple doesn't have a tech that can figure out the problem and fix it to work on all platforms and apps????? VERY SORRY TECH SUPPORT if that is the answer

Windows 7 is no longer supported by Microsoft - the company that wrote it. So it's hardly a surprise that Apple are not prepared to spend their time on supporting a now obsolete operating system. No one can justify doing that forever. Consider also, that the number of Windows 7 users is dropping all the time. At what point do you think Apple should stop maintaining iTunes for it; at 100,000 iTunes users, or perhaps 500 users. Or just one?

Look on the bright side; when you eventually decide to upgrade, you can do so to Windows 11, bypassing Windows 10 completely.