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Purchased Songs Not In Library

How can I get the purchase back in my library?

iPhone 7, iOS 14

Posted on Nov 19, 2021 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2021 11:14 AM

Maybe Apple can provide clarity:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


9 replies
Question marked as Top-ranking reply

Nov 19, 2021 11:14 AM in response to Joanna219

Maybe Apple can provide clarity:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


Nov 19, 2021 10:55 AM in response to Joanna219

Apple doesn't sell songs in the App store. Where are you seeing this listed? In which application? iTunes? Music?


If you see it, how do you know it is missing? Have you tried deleting the actual entry in your library and then redownloading it? Your computer may thing it is still on your device if the entry is still in the library even if it then fails to play when you try playing it.



Purchased Songs Not In Library

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