You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Administrator

How do I find my administrators name and password


iMac 21.5″, macOS 11.6

Posted on Nov 19, 2021 5:27 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2021 5:50 AM

If the Mac is not your own, and belongs to a school, or employer who remotely manage it, then you were never intended to have administrator privileges or know the password.


If you own the Mac, without remote administration, then the administrator name would be your own shortname and the same password you use to log into the Mac. This can be set in System Preferences > Users & Groups.


Otherwise, if there is an issue with paragraph 2, then take your Mac and proof of purchase to an Apple Retail store, or Apple Authorized Service Center and get resolution.

1 reply
Question marked as Top-ranking reply

Nov 19, 2021 5:50 AM in response to Mercury236

If the Mac is not your own, and belongs to a school, or employer who remotely manage it, then you were never intended to have administrator privileges or know the password.


If you own the Mac, without remote administration, then the administrator name would be your own shortname and the same password you use to log into the Mac. This can be set in System Preferences > Users & Groups.


Otherwise, if there is an issue with paragraph 2, then take your Mac and proof of purchase to an Apple Retail store, or Apple Authorized Service Center and get resolution.

Administrator

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.