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GoBruno22 Author

Level 1

4 points

iphone restarts by itself

My iPhone 13 Pro Max keeps restarting by itself and the phone app doesn't work. I'm at a loss about a fix. Thoughts?

iPhone 13 Pro Max

Posted on Nov 6, 2021 11:42 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Nov 6, 2021 11:51 AM

We, just users like you, cannot diagnose that behavior remotely, sorry.

It sounds like a hardware (faulty battery? digitizer? other internal component glitch?) issue.

In such a situation, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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iphone restarts by itself

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