Messages notification badge on iPhone is out of sync with other devices

Question

Messages notification badge on iPhone is out of sync with other devices

The unread Messages notification badge on my iPhone (14.8) is out of sync with those on my iPad (14.8) and my Mac (10.13.6); the iPad's and Mac's badges are in sync. I have logged the iPhone out of & back into iCloud, and have turned iMessage off and on again. The iPad and Mac acknowledge that the iPhone has been added, but the bad badge behavior has not changed. I've submitted feedback on the issue through Apple's Product Feedback page for iPhone.

Posted on Nov 2, 2021 3:57 AM

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Answer 1

ryane77

Community Specialist

Nov 3, 2021 6:53 AM in response to applejack1963

Hello applejack1963,

Thanks for choosing the Apple Support Communities. If we understand correctly, your unread Messages notification is not working properly on your iPhone. We can understand why you'd reach out for a solution.

Have you considered updating iOS to iOS 15.1 to see if the issue is resolved?

Update your iPhone, iPad, or iPod touch

Cheers!

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Answer 2

Nov 3, 2021 7:37 AM in response to ryane77

Though I will update eventually, why would this be thought of as a “solution”? Why did the behavior change in the first place? Has the handling of notification synchronization changed? If so, why didn’t my iPad also go out of sync with my Mac?

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Messages notification badge on iPhone is out of sync with other devices

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