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Varsha538 Author

Level 1

4 points

The software is not getting updated

It shows that an error occurred during downloading the update

iPhone 7, iOS 14

Posted on Oct 28, 2021 12:42 AM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Oct 28, 2021 1:03 AM

Varsha538 Said:

"The software is not getting updated: It shows that an error occurred during downloading the update"

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Why the Error?: There is an issue connecting to Apple's servers.

To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

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The software is not getting updated

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