You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HavaMaKardi Author

Level 1

4 points

Unlock Screen

Hi Folks,

My IPhone’s screen is frozen, how can I unfreeze it?

Have tried force switch off, letting the battery die, fully recharging, any other ideas?

thanks

iPhone 6s

Posted on Oct 20, 2021 12:54 AM

Top-ranking reply

Axel Foley

Level 10

150,120 points

Posted on Oct 20, 2021 12:58 AM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

View in context

Unlock Screen

Similar questions