You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

activation lock

i was gifted an iphone through a friend of a friend and i can't get past the activation lock screen. there is no way to get in touch with the initial owner and i don't know what to do now .... i don't have a phone and i have to have a phone because i have children. i know there is some sort of solution with your help anything you can do to help me with this situation i would be most grateful.


thank you in advance for your prompt attention to my request. i look forward to hearing your reply.


yours truly,

Mindy

iPhone SE

Posted on Oct 7, 2021 3:27 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2021 3:32 PM

Without that info, the device will forever be a useless brick. All you can do is responsibly recycle it.

1 reply

activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.