My father passed away last year and I am trying to reset his iPad to factory settings. The problem is I do not have his Apple ID password. I have tried every password written in his boo and none of them work. His phone and email address are no longer active. If I go into a store with the death certificate and my birth certificate will they be able to help me. Apple phone support was of no help.
iPad (6th gen) WiFi
Contact Apple.
How to request access to a deceased family member's Apple accounts - Apple Support. *
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option.
Apple Support schedule phone call. -
Contact Apple.
How to request access to a deceased family member's Apple accounts - Apple Support. *
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option.
Apple Support schedule phone call. -
Resetting to factory settings on a deceased family member’sipad
