You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 5 is stuck on the apple screen, what can i do?

My iphone 5 is stuck on the Apple screen, what can I do? I am planning to buy a new phone, but have to open my iphone 5 so I do not lose data, pix, etc.

iPhone 5, iOS 10

Posted on Sep 28, 2021 3:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2021 3:17 PM

Hello ~Take a look here:


If your iPhone won't turn on or is frozen - Apple Support


If your iPhone is stuck on the Apple logo


~Katana-San~

2 replies

my iphone 5 is stuck on the apple screen, what can i do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.