You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rhovon Author

Level 1

4 points

My phone will not let me update an I can not use it

Why won’t my phone update it is saying I’m not connected to the internet when I clearly am

iPhone 7, iOS 14

Posted on Sep 19, 2021 12:51 PM

Top-ranking reply

Limnos

Level 10

418,855 points

Posted on Sep 19, 2021 12:56 PM

Connected by by wifi? Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues.

"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204

Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY

View in context

My phone will not let me update an I can not use it

Similar questions