My visa card has expired. I go to Payment and shipping on my iPhone, enter the password but I get no option to update the visa card info. I tried several times with my laptop but after I update it with the correct info, I still receive the message payment method expired. please advice
Windows, Windows 6
From the article below.
.*Change, add, or remove Apple ID payment methods - Apple Support
From the article below.
.*Change, add, or remove Apple ID payment methods - Apple Support
If you don't have any subscriptions, have you tried deleting the card, and adding it back? If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.
on my mobile, this is what I get (see the picture). Please note that the Edit button is not highlighted. In Windows, I could edit it but its not taking the new information.
i have deleted the card and add it back but it did not work. I did not get it how I promote it to be the primary payment method?
Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in to see if that helps?
updating visa card details
