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I have tried to change my apple ID email and it keeps saying that my other email is being used. Not sure what is happening.d.

 Your new Apple ID cannot be the same as your notification email address. Choose a different email address. What do I do? Never used my new email with Apple.



iPhone XR, iOS 14

Posted on Aug 31, 2021 11:01 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2021 1:18 PM

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address? If it is listed, you can remove/replace the email address.


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.



1 reply
Question marked as Top-ranking reply

Aug 31, 2021 1:18 PM in response to gordonc1952

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address? If it is listed, you can remove/replace the email address.


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.



I have tried to change my apple ID email and it keeps saying that my other email is being used. Not sure what is happening.d.

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