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JJ4got Author

Level 1

4 points

forgot passcode

My son locked himself out of his device when he changed and then forgot his passcode. please help me

iPhone 8, iOS 13

Posted on Aug 25, 2021 8:23 PM

Top-ranking reply

TheLittles

Level 10

195,681 points

Posted on Aug 25, 2021 8:27 PM

JJ4got Said:

"forgot passcode: My son locked himself out of his device when he changed and then forgot his passcode. please help me"

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To Unlock It:

If you are locked out, then contact Apple Support. This is a theft deterrent. So, if you do not have the original proof of purchase (i.e. sales receipt or original packing?), then you may not be able to get back in.

Contact Apple Support:

Contact Us - Choose Locations
U.S.A. (800)MY-APPLE
Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Also...

Use this Link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support

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