You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I find or retrieve purchased songs whose files cannot be found?

How do I find or retrieve purchased songs whose files cannot be found?


[Re-Titled by Moderator]

Posted on Aug 23, 2021 5:57 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2021 6:43 PM

Andy,

The first place to look is on your computer (including the Trash/Recycle) and any copies or backups you have made.


If you are still using the same Apple ID, are in the same country, and the content is still available, you may be able to redownload fresh copies at no charge. Follow the steps in here:

https://support.apple.com/en-us/HT201272

1 reply
Question marked as Top-ranking reply

Aug 23, 2021 6:43 PM in response to andyolefin

Andy,

The first place to look is on your computer (including the Trash/Recycle) and any copies or backups you have made.


If you are still using the same Apple ID, are in the same country, and the content is still available, you may be able to redownload fresh copies at no charge. Follow the steps in here:

https://support.apple.com/en-us/HT201272

How do I find or retrieve purchased songs whose files cannot be found?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.