You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i tried connecting my phone but my messages are still sending to the old phone instead of the new one

i tried connecting my phone but my messages are still sending to the old phone instead of the new one

iPhone 12 Pro Max, iOS 14

Posted on Aug 11, 2021 11:16 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2021 6:18 AM

Hello,

Hmm, if everything is set up correctly, messages should go to both phones if they are both active. See this:

If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

Add or remove your phone number in Messages or FaceTime - Apple Support

Also see:

Deregister iMessage on your iPhone or online - Apple Support

Good luck.

1 reply
Question marked as Top-ranking reply

i tried connecting my phone but my messages are still sending to the old phone instead of the new one

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.