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Level 1

4 points

I can’t use Face ID

I can’t use my iPhone X face ID

iPhone X

Posted on Aug 10, 2021 10:28 AM

Top-ranking reply

Level 10

418,897 points

Posted on Aug 10, 2021 12:10 PM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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