Screen capture isn’t working
hi all, I have a iPad Air 4. Right now if I press the top button an volume up, it screen capture isn’t working. If I use Siri, it works. Any idea on how to fix it?
iPad Air, iPadOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
hi all, I have a iPad Air 4. Right now if I press the top button an volume up, it screen capture isn’t working. If I use Siri, it works. Any idea on how to fix it?
iPad Air, iPadOS 14
First, here is the documentation that describes how to trigger the screenshot:
Take a screenshot on your iPad – Apple Support
Assuming that your iPad has a Home button - to trigger a screenshot, you simultaneously press both the “top” (Sleep/Wake) button and the Home Button. For iPad devices without a Home Button, the process is the same - but instead uses the “up” Volume button. If the timing isn’t right, something other than a screenshot is acheived.
So, to break this down to reliable sequence that consistently works...
1) Press-and-hold the Top Button
2) Press-and-release the Home Button | Up Volume Button
3) Release the Top Button
Now, press the buttons in the stated sequence - quickly; the screenshot is triggered at (2). After a little practice, the sequence becomes second-nature - and you will trigger a reliable screenshot every time.
If you have an Apple Pencil, a further option exists. Using the Pencil, from the bottom-left or bottom-right corner of the screen, swipe toward the centre of the screen; this triggers a screenshot.
I hope this insight and clarification proves to be helpful.
First, here is the documentation that describes how to trigger the screenshot:
Take a screenshot on your iPad – Apple Support
Assuming that your iPad has a Home button - to trigger a screenshot, you simultaneously press both the “top” (Sleep/Wake) button and the Home Button. For iPad devices without a Home Button, the process is the same - but instead uses the “up” Volume button. If the timing isn’t right, something other than a screenshot is acheived.
So, to break this down to reliable sequence that consistently works...
1) Press-and-hold the Top Button
2) Press-and-release the Home Button | Up Volume Button
3) Release the Top Button
Now, press the buttons in the stated sequence - quickly; the screenshot is triggered at (2). After a little practice, the sequence becomes second-nature - and you will trigger a reliable screenshot every time.
If you have an Apple Pencil, a further option exists. Using the Pencil, from the bottom-left or bottom-right corner of the screen, swipe toward the centre of the screen; this triggers a screenshot.
I hope this insight and clarification proves to be helpful.
for some reason, it is now working. strange
hi, i tried that at least 20 times. my ipad air 3 had no problem with that. this is an air 4, which doesn't have a home button. strange
Screen capture isn’t working