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I have an account from a previous phone that was broken. I could not verify so I just created a new ID. How do I stop subscriptions that are on the old account. Was charged for Apple TV but I can’t log into the old account to cancel.
thank you!
iPhone 12, iOS 14
The subscription is tied to the account, you cannot create a new ID and cancel those subscriptions. If you are having trouble with verification then refer to the articles below.
The subscription is tied to the account, you cannot create a new ID and cancel those subscriptions. If you are having trouble with verification then refer to the articles below.
You can try to check these links out.
If you forgot your Apple ID - Apple Support
How to use account recovery when you can’t reset your Apple ID password - Apple Support
I need to cancel a subscription for an account I know longer can get into
