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User profile for user: frogoray
frogoray Author
User level: Level 1
4 points

My phone is frozen on the apple screen

My phone was kicking me out of apps so I restarted it but now it's stuck on the apple screen and once in a while it blinks black but goes straight back to the same apple screen. How can I fix this?

iPhone X, iOS 14

Posted on Jul 24, 2021 12:11 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,616 points

Jul 24, 2021 12:12 PM in response to frogoray

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

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My phone is frozen on the apple screen

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