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Level 1

7 points

billing problem with family account

There is a billing problem with a family member's previous purchase

Ask the family organizer to update their billing information.

How do I resolve this issue?

Posted on Jul 23, 2021 1:01 PM

Top-ranking reply

Level 10

732,485 points

Posted on Jul 23, 2021 2:37 PM

Tell them to click here and follow the instructions.

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