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mateja163 Author

Level 1

4 points

I forgot my old phone number and I can't log intro my iCloud account

hi, i can't log in to my sari icloud account because i forgot my old phone number, can you help me?

[Edited by Moderator]

Posted on Jul 17, 2021 2:05 PM

Top-ranking reply

MouseEatsCheese

Level 1

78 points

Posted on Jul 17, 2021 2:15 PM

Sounds like the old phone number was used for two factor authentication. If this is the case, the only option is to do account recovery which takes a few days: https://support.apple.com/en-us/HT204921

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I forgot my old phone number and I can't log intro my iCloud account

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