Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I request a refund for a subscription that doesn't show up in purchases?

I apparently signed up for a subscription some time ago but didn't catch it until I was catching up on credit card statements. How can I cancel it and request a refund?


iPhone 11

Posted on Jul 12, 2021 7:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2021 11:28 PM

It should show in the purchase history of the account you subscribed to it : See your purchase history for the App Store, iTunes Store, and more - Apple Support and http://reportaproblem.apple.com (though purchases are considered final as you know). Do the payments not sure in either place, and the subscription not show in the Subscriptions section of that account ?

1 reply
Question marked as Top-ranking reply

Jul 12, 2021 11:28 PM in response to KrisRouse

It should show in the purchase history of the account you subscribed to it : See your purchase history for the App Store, iTunes Store, and more - Apple Support and http://reportaproblem.apple.com (though purchases are considered final as you know). Do the payments not sure in either place, and the subscription not show in the Subscriptions section of that account ?

How do I request a refund for a subscription that doesn't show up in purchases?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.