You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cellular data issues iPhone 7

Just updated my iPhone to iOS 14.6. Everything worked with that EXCEPT for the fact that I can’t get my cellular data anymore…. Says I need to update but I’ve gotta the sweat update. Very frustrated and really not wanting to buy a new phone just yet. HELP. iPhone 7.

iPhone 7, iOS 14

Posted on Jul 11, 2021 5:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2021 5:36 PM

As it’s an iPhone 7 see if this covers your phone→iPhone 7 Repair Program for "No Service" Issues - Apple Support


There’s also this knowledge base article→If you see No Service or Searching on your iPhone or iPad - Apple Support

3 replies

Jul 11, 2021 5:09 PM in response to Llags18

Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

Cellular data issues iPhone 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.