You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera freezes and phone restarts

iPhone 12 Pro camera freeze and the phone restarts automatically. This occurs when shooting a video, taking normal photos and in portrait mode.


When entering the camera app the freezing can start just by selecting a zoom. Even before staring to shoot or taking photos. In portrait mode it can freeze before the photos is taken or when pressing the shutter it takes a burst of photos and then freezes.

iPhone 12 Pro

Posted on Jul 5, 2021 3:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2021 4:02 AM

Did you already try to set the phone back to factory settings, without using the latest backup?

Set it up manually and test the camera. If the issue still exists after that, you''ll have to get the phone serviced.

Restore your iPhone, iPad or iPod touch to factory settings

Apple - Support - iPhone Repair and Service

1 reply

Camera freezes and phone restarts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.