You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 8+ camera

Hi, I hope someone can help. My daughter has an 8 plus and the camera will only work one way. When she tries to rotate to take a selfie, the screen just goes black.


I have reset the phone to factory settings, I have managed the storage, I have turned on and off voice over and nothing seems to work.


Any ideas please?

iPhone 8 Plus

Posted on Jun 29, 2021 12:15 PM

Reply
Question marked as Top-ranking reply
2 replies

Jul 3, 2021 12:14 PM in response to Ljenningz

My camera just started freezing the last couple weeks. I noticed it about the time I got my apple watch se. Have tried all the "tricks" but nothing fixes it. Sometimes it freezes when I open the app. Other times it works fine and stops after a couple pictures. Recently I have noticed that the issue is effecting other apps that access the camera (ie: bar code scanning on shopping apps). Am curious to know how to fix it for good.

iphone 8+ camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.