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User profile for user: scorpion6664
scorpion6664 Author
User level: Level 1
9 points

Mac factory reset

I'm trying to factory reset an old iMac 10.7. all advice is to restart the PC and hold command R, but despite repeating this several time it still opens as normal. I have tried several variations of this eg command-alt-R but is still does not work. I have even tried to erase the HD on disc utility but the option is greyed out!. How in the **** can I simply do this? Would appreciate an easy option from any technical experts out there - help!!!


Many thanks in anticipation from a frantic and frustrated Mac user.

Posted on Jun 29, 2021 3:54 AM

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User profile for user: den.thed
den.thed
User level: Level 10
82,084 points

Posted on Jun 29, 2021 5:20 AM

What year model is your iMac?

https://support.apple.com/en-us/HT201634


2010 and earlier iMac’s came with install disc sets to do a factory reset.


You can also use a Retail Snow Leopard upgrade DVD or Lion USB upgrade to erase the Hard Drive and reinstall a Mac OS.

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Mac factory reset

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