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I have this message on my new iphone xr “unable to verify this iPhone has a genuine Apple battery . Health information not available for this battery

I have this message on my new iPhone XR “unable to verify this iPhone has a genuine Apple battery . Health information not available for this battery”

what does it mean? The phone is not new? But i unpacked it with hands, everything was new and locked!!

iPhone XR, iOS 14

Posted on Jun 24, 2021 6:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2021 7:47 AM

This article may help:

https://support.apple.com/en-us/HT208387

2 replies

I have this message on my new iphone xr “unable to verify this iPhone has a genuine Apple battery . Health information not available for this battery

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