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Subscription failure for Apple Music

Hi, there was a situation when I was logged out of the Apple Music and thus couldn't listen to my playlists. I fixed that problem and everything was fine, however after the big update of OS I was logged out again and can't return my subscription to the Music. The system sees my ID, accepts password but doesn't see it was paid. The money is taken regularly, so the subscription was not over. Could you please help? Thanks.

iPhone 12

Posted on Jun 24, 2021 5:35 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2021 6:21 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         



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Subscription failure for Apple Music

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