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costakesq Author

Level 1

8 points

My iphone's screen froze.

My iphone Xr's screen froze this morning while i was looking on my Snapchat and after 6 hours it's still frozen.

The screen is frozen as i said and I can't do nothing; it won't force restart, it wont't connect to my Pc (i tried restarting it from iTunes but nothing happened becuase it wouldn't connect to my Pc), and even when i tried to just close my phone the screen would just go lower in brightness.

On the other hand i can hear my notifications and my ringtone when people call me, but again, i can't see from who because my screen is frozen on the same thing since morning.

Please help me, I couldn't find anything online and i don't know what to do!

iPhone XR, iOS 15

Posted on Jun 16, 2021 7:40 AM

Top-ranking reply

Lawrence Finch

Level 10

216,900 points

Posted on Jun 16, 2021 7:41 AM

Press and quickly release VOLUME UP
Press and quickly release VOLUME DOWN
Hold the SIDE button until an Apple logo appears (15-30 seconds)

The operative word here is QUICKLY

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My iphone's screen froze.

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