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Level 1

8 points

Personal Hotspot Issue

Hi folks, I am having major issues today with being unable to connect my iPhone personal hotspot with my macbookair..

Everything was running ok yesterday before closing it down, but this morning I get something completely different.

Upon looking to connect to my laptop I noticed that I was unable to connect as before.

I clicked on Mobile Data and there was now a ''blue'' tag with Set Up Personal Hotspot..

When clicked it says ''to enable personal hotspot on this account, contact your service provider''

I did that and they say it has nothing to do with them. My account supports the package for my phone. It must be with the device.

I have been through many youtube videos but still nothing is clear or solving the issue.

CAn anyone offer assistance or advice please, thanks.

iPhone 6s, iOS 14

Posted on Jun 16, 2021 1:41 AM

Top-ranking reply

Level 10

208,584 points

Posted on Jun 16, 2021 2:01 AM

Regards

Giulio

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