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Why apple always tells me im not eligible for a refund where the merchant itself is ready to refund

Why apple always tells me im not eligible for a refund where the merchant itself is ready to refund

iPhone XR, iOS 14

Posted on Jun 13, 2021 10:06 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2021 9:34 AM

If you feel you want to discuss a refund request, try to contact a live person using a telephone or chat request.


Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232


1 reply
Question marked as Top-ranking reply

Jun 14, 2021 9:34 AM in response to hina166

If you feel you want to discuss a refund request, try to contact a live person using a telephone or chat request.


Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232


Why apple always tells me im not eligible for a refund where the merchant itself is ready to refund

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