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Hi , I am facing mobile data update failed in my IPhone 7 and though I updated my IOS to latest version still issue occurring. Will this issue resolve any software change or need to change device completely ? Any help
iPhone 7, iOS 14
Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
If it is an iPhone 7 see this link→iPhone 7 Repair Program for "No Service" Issues - Apple Support
Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
If it is an iPhone 7 see this link→iPhone 7 Repair Program for "No Service" Issues - Apple Support
Thank you Lawrence Finch.
Hey, after factory reset my mobile stopped working completely. It simply asking me shutdown the mobile so it seems there is some hardware issue which we cant resolve through software updates. is apple replacing the mobile which has hardware issue ? is invoice mandatory for replacement ? any other options if we do not have invoice ?
Thanks in advance.
If your phone model is A1660 follow the instructions in the linked article, and use the link in to contact Apple support. They can determine eligibility from the serial number.
iPhone 7 mobile data update failed
