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Issue on Google Meet, Zoom and any Video Conferencing Platform

Whenever I go on a videoconference on my new 2020 MacBook Air i3 after around 30 minutes or an hour, the internet stops working on the whole computer no matter what browser I use, wether it safari, chrome or firefox. I have to turn off and restart the whole computer to get back on the call. Its really annoying to be doing a business call and have your computer suddenly stop working and miss the call. I've tried everything, reformatting the hard drive and doing a clean install of OS X, changing users on the Mac, deleting all softwares running on the background, closing all apps except the browser but nothing. Nothing seems to fix the issue, not software, not an app its seems to be simply a hardware issue. I'm stuck with a new Mac being unable to do business meetings.

MacBook Air 13″, macOS 11.2

Posted on May 20, 2021 2:02 PM

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Question marked as Top-ranking reply

Posted on May 20, 2021 2:45 PM

doylerdoyle wrote:

Whenever I go on a videoconference on my new 2020 MacBook Air i3 after around 30 minutes or an hour, the internet stops working on the whole computer no matter what browser I use, wether it safari, chrome or firefox. I have to turn off and restart the whole computer to get back on the call. Its really annoying to be doing a business call and have your computer suddenly stop working and miss the call. I've tried everything, reformatting the hard drive and doing a clean install of OS X, changing users on the Mac, deleting all softwares running on the background, closing all apps except the browser but nothing. Nothing seems to fix the issue, not software, not an app its seems to be simply a hardware issue. I'm stuck with a new Mac being unable to do business meetings.

You mean your wifi stops working I assume that is how you're getting connected to the internet.


Maybe you need to reboot your router or upgrade your wifi data to support all the bandwith.

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Question marked as Top-ranking reply

May 20, 2021 2:45 PM in response to doylerdoyle

doylerdoyle wrote:

Whenever I go on a videoconference on my new 2020 MacBook Air i3 after around 30 minutes or an hour, the internet stops working on the whole computer no matter what browser I use, wether it safari, chrome or firefox. I have to turn off and restart the whole computer to get back on the call. Its really annoying to be doing a business call and have your computer suddenly stop working and miss the call. I've tried everything, reformatting the hard drive and doing a clean install of OS X, changing users on the Mac, deleting all softwares running on the background, closing all apps except the browser but nothing. Nothing seems to fix the issue, not software, not an app its seems to be simply a hardware issue. I'm stuck with a new Mac being unable to do business meetings.

You mean your wifi stops working I assume that is how you're getting connected to the internet.


Maybe you need to reboot your router or upgrade your wifi data to support all the bandwith.

Issue on Google Meet, Zoom and any Video Conferencing Platform

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