Changing country and payment method

Hi I registered my account when I lived in the UAE. So my account was attached to the local bank card which is not valid any more as well as my current country. Can I change the payment method and location please cause I can’t do anything with my Account.

iPhone XR, iOS 14

Posted on May 19, 2021 7:04 AM

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Question marked as Top-ranking reply

Posted on May 19, 2021 7:13 AM

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed   


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     


If necessary, contact iTunes Support. Follow through the screens to get a chat or telephone option.  


iTunes Support – world wide   


Apple Support schedule phone call     

2 replies
Question marked as Top-ranking reply

May 19, 2021 7:13 AM in response to viktoriia115

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed   


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     


If necessary, contact iTunes Support. Follow through the screens to get a chat or telephone option.  


iTunes Support – world wide   


Apple Support schedule phone call     

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Changing country and payment method

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