cannot open the Music app on my Mac

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cannot open the Music app on my Mac

Hello, I cannot open the Music app on my Mac. It works on other devices but not my computer. I have restarted three times and still no luck. It opens immediately with 'Music Quit Unexpectedly". Help?

Hardware Overview:

Model Name: MacBook Pro

Model Identifier: MacBookPro15,2

Processor Name: Quad-Core Intel Core i5

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Hyper-Threading Technology: Enabled

Memory: 8 GB

System Firmware Version: 1554.120.11.0.0 (iBridge: 18.16.14655.5.1,0)

Serial Number (system): C0***HD5

Hardware UUID: 525E1AB4-7065-5A41-928D-B1762E4CF13C

Provisioning UDID: 525E1AB4-7065-5A41-928D-B1762E4CF13C

Activation Lock Status: Enabled

[Personal Information Edited by Moderator]

Posted on May 10, 2021 10:34 AM

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Answer 1

Top-ranking reply

dominic23

Level 10

83,952 points

May 10, 2021 11:43 AM in response to nicolasgreenfield

When an app on your Mac stops working, try these suggestions.

https://support.apple.com/guide/mac-help/if-an-app-freezes-or-quits-unexpectedly-mchlp2579/mac

Startup in Safe Mode. https://support.apple.com/en-us/HT201262

Select your account and login.

Test.

To leave Safe Mode, click and choose “Restart”

Quote:

It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.

And it deletes some system caches, including font caches and

the kernel cache, which are automatically created again as needed.

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cannot open the Music app on my Mac

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