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joyceel12 Author

Level 1

4 points

My phone is disabled and it says to connect to iTunes but I am not sure what to do next?

My phone is disabled and it says to connect to iTunes but I am not sure what to do next? This is my old phone I am trying to turn on for my grandparents to use but it wont let me access.

iPhone 6s, iOS 12

Posted on May 8, 2021 8:16 PM

Top-ranking reply

Jack-19

Level 8

46,020 points

Posted on May 8, 2021 11:39 PM

Hi joyceel12,

Please see: If you forgot the passcode on your iPhone, or your iPhone is disabled.

Cheers,

Jack

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My phone is disabled and it says to connect to iTunes but I am not sure what to do next?

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