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I was charged for a redownload of an app I previously paid for

Why was I charged again for an app I previously paid for when I reinstalled it?

iPhone 7, iOS 14

Posted on May 3, 2021 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2021 11:36 AM

Did you change your Apple ID? Is the app in your purchases history?


Purchase History Review.  


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

3 replies
Question marked as Top-ranking reply

May 3, 2021 11:36 AM in response to manley160

Did you change your Apple ID? Is the app in your purchases history?


Purchase History Review.  


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

I was charged for a redownload of an app I previously paid for

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