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Family Sharing does not show on my iMac in the TV app. Family Sharing shows OK on my iPad and Apple TV. I followed the instructions on Apple Support, but no solution. Please help.
iMac 27", 2020 - Big Sur 11.3
iMac Line (2012 and Later)
Hello dickfromcostamesa,
Thanks for reaching out using Apple Support Communities!
We see you're not able to access the Family Sharing option in the TV app; we can help look into the details of this.
Since the issue is only happening on your iMac, have you tried restarting the Mac to see if that helps quickly resolve the issue?
Also, you may have already looked at this article, but just in case, be sure to try the steps under "If you still can't see shared content" here: If you don't see your family's shared content
We hope this helps to resolve what you're seeing!
Cheers!
Hello dickfromcostamesa,
Thanks for reaching out using Apple Support Communities!
We see you're not able to access the Family Sharing option in the TV app; we can help look into the details of this.
Since the issue is only happening on your iMac, have you tried restarting the Mac to see if that helps quickly resolve the issue?
Also, you may have already looked at this article, but just in case, be sure to try the steps under "If you still can't see shared content" here: If you don't see your family's shared content
We hope this helps to resolve what you're seeing!
Cheers!
Thanks Justin. Got it to work! I shut down my iMac, rather than restarting, and now - in the TV app on my iMac - I see the members of my family, as well as the movies they purchased.
One thing I noticed is that the menu in the left column of the TV app on the iMac/Big Sur is different from the iPad and Apple TV: In the TV app on my iMac, I have to click on the (arrow behind) the word "Library" at the top of the left column, to see the family members. Then selecting a family member allows me to see the movies purchased by each family member.
Justin, I really appreciate your fast response and helping me out.
Best wishes!
Family Sharing does not show on my iMac in the TV app.
