iMessage problem

Why is my dialog box covered by my keyboard?

iPhone 11 Pro, iOS 14

Posted on Apr 20, 2021 9:43 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 21, 2021 8:36 AM

Hello Mpajc,


Thanks for posting. As we understand it, you're not able to see the text entry field in the Messages app because the keyboard covers it. Is that right? That's definitely important to clear up, and we'd like to help.


Have you tried to close the Messages app and re-open it? Does that help? Close an app on your iPhone or iPod touch. How about if you Restart your iPhone?


As another possibility, you might test it in both portrait and landscape mode: Rotate the screen on your iPhone or iPod touch. Does the same thing happen in both modes?


If that doesn't help, let us know your iOS version from Settings > General > About.


Kind regards.

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 21, 2021 8:36 AM in response to Mpajc

Hello Mpajc,


Thanks for posting. As we understand it, you're not able to see the text entry field in the Messages app because the keyboard covers it. Is that right? That's definitely important to clear up, and we'd like to help.


Have you tried to close the Messages app and re-open it? Does that help? Close an app on your iPhone or iPod touch. How about if you Restart your iPhone?


As another possibility, you might test it in both portrait and landscape mode: Rotate the screen on your iPhone or iPod touch. Does the same thing happen in both modes?


If that doesn't help, let us know your iOS version from Settings > General > About.


Kind regards.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.